Position Purpose
Therapists are responsible for delivering exceptional treatments to guests of the spa in line with brand standards, whilst maintaining excellent five-star client care, cleaning standards and grooming. Spa Therapists are also responding to guest needs and recommending suitable products as required.
Key responsibilities in this role will include but not be limited to the following:
- Performs all treatments to an exceptional standard, as per the protocols and standards taught in training, whilst tailoring to the client’s specific needs.
- Updates own knowledge of products and treatment brand standards, outside of formal training by the product houses and Managers.
- Carries out an in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified
- Ensures aftercare recommendations are made at the end of every treatment, linking with client concerns
Candidate Requirements:
• Must be already located in the UK with permission to work and have strong English communications skills- both written and spoken.
• Previous experience of working with luxury spa brands is desired for this role
• CIBTAC, CIDESCO or ITEC Beauty and massage qualification
• Must be passionate about providing excellent customer service to all.
• Previous experience of a role within a similar environment is preferred but not essential
Benefits Include
- Competitive Salary
- Subsidised staff accommodation (if required).
- Uniforms – a uniform will be provided and selected items will be laundered at the Company’s expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Resort Facilities – free use of resort facilities including the Golf facilities (certain restrictions apply).
- On-going company Training and Development.
- Discounted Hotel Rooms